My Journey

A timeline of my professional experience, education, and growth as a systems engineer and HIS practitioner.

HMIS (Health Management Information Systems)
Program Appropriate for Technology in Health (PATH)
March 2025 - Present
Kenya
Base: Nyamira, KisumuCounties: Homabay, Nyamira, Kisumu, Migori, Vihiga, Kakamega
  • •Operate real-time cybersecurity monitoring across 180+ EMR deployments (KenyaEMR, TaifaCare, DHIS2), detecting and neutralizing threats before patient data exposure.
  • •Execute vulnerability assessments and security audits on production databases, VPN infrastructure, and application servers, maintaining compliance with healthcare data protection standards.
  • •Secure and maintain Windows/Linux server infrastructure hosting critical EMR data across 6 counties, implementing automated backups, encryption, and disaster recovery protocols.
  • •Design and deliver cybersecurity training programs for 80+ healthcare workers, reducing phishing incidents and strengthening organizational security posture.
  • •Lead security incident investigations with digital forensics analysis, producing actionable reports that prevent recurrence and improve system resilience.
  • •Produce executive-level security and uptime reports tracking EMR system availability, incident response times, and compliance metrics across multi-county operations.
  • •Architect secure integrations between EMR, laboratory, and pharmacy systems, enforcing data protection policies and HIPAA-aligned access controls.
  • •Design and execute ETL operations across multiple EMR database servers (MySQL, PostgreSQL, MariaDB), transforming and migrating patient data between systems while maintaining data integrity and compliance.
  • •Optimize database performance for high-volume EMR systems, writing complex SQL queries, managing indexes, and tuning configurations to reduce query response times by 50%.
  • •Manage IT asset lifecycle and access control systems, implementing role-based permissions that reduce unauthorized access by 40%.
ICT Officer
Program Appropriate for Technology in Health (PATH)
January 2024 - March 2025
Kenya
Base: Kisumu, KakamegaCounties: Homabay, Nyamira, Kisumu, Migori, Vihiga, Kakamega
  • •Managed ITIL-based incident lifecycle for 120+ users via Freshdesk, routing critical security escalations to subject matter experts and reducing mean time to resolution by 35%.
  • •Delivered tier-1 and tier-2 technical support across 6 counties, maintaining >98% system uptime through proactive monitoring and rapid incident response protocols.
  • •Architected and managed global Cisco Meraki network infrastructure (APs, switches, security appliances), delivering secure connectivity for multi-country operations with zero-downtime deployments.
  • •Optimized international network performance through Meraki dashboard analytics, resolving connectivity bottlenecks, enforcing firewall policies, and supporting remote access across 15+ office locations.
  • •Deployed and hardened Windows 10/11 endpoints, VoIP systems, and Office 365 suite (Outlook, Teams, SharePoint) with security baselines, reducing endpoint vulnerabilities by 50%.
  • •Administered Active Directory for 120+ accounts, implementing least-privilege access models, automated provisioning workflows, and group policy enforcement across organizational units.
  • •Operated VMware Carbon Black endpoint detection and response (EDR), neutralizing advanced threats in real time and reducing security incidents by 45%.
  • •Maintained Linux server infrastructure with automated patch management, vulnerability scanning, and compliance monitoring, ensuring 99.9% uptime for critical services.
  • •Performed database administration across multiple EMR servers, executing ETL workflows, data migrations, and backup operations using MySQL, PostgreSQL, and MariaDB to ensure data consistency and availability.
  • •Developed database schemas and optimized SQL queries for reporting systems, reducing data extraction times from 2 hours to 15 minutes for monthly analytics dashboards.
  • •Executed penetration testing and red team exercises, identifying 12 critical vulnerabilities and leading remediation efforts that strengthened organizational security posture.
  • •Developed and delivered security awareness training programs on phishing, password management, and data handling, reducing user-reported security incidents by 60%.
  • •Produced executive SLA compliance dashboards and IT asset inventory reports, enabling data-driven decisions that reduced operational costs by 20%.
  • •Built comprehensive knowledge base documenting incident patterns, resolution procedures, and preventive measures, accelerating future incident response by 40%.
ICT Associate
Program Appropriate for Technology in Health (PATH)
April 2023 - December 2023
Kenya
Base: Kisumu, HomabayCounties: Homabay, Nyamira, Kisumu, Migori, Vihiga, Kakamega
  • •Resolved 200+ tier-1 IT support tickets across 6 county offices, troubleshooting hardware failures, software conflicts, and network connectivity issues with 95% first-call resolution rate.
  • •Deployed network infrastructure for 8 remote office locations, configuring routers, switches, and wireless access points to establish reliable connectivity for field operations.
  • •Executed EMR system deployments (KenyaEMR, OpenMRS) across 50+ healthcare facilities, performing system configuration, user training, and post-deployment support.
  • •Engineered mobile data collection workflows using ODK (OpenDataKit) and Kobo Toolbox, enabling real-time field data capture and automated reporting for M&E teams.
  • •Managed EMR database servers (MySQL, MariaDB) across multiple facilities, performing routine maintenance, data backups, and ETL operations to ensure data consistency and system reliability.
  • •Streamlined data reporting pipelines from field collection to PRISM and National Data Warehouse, reducing reporting latency from 2 weeks to 48 hours.
  • •Maintained IT infrastructure across county offices, performing preventive maintenance, hardware upgrades, and system optimizations that reduced downtime by 30%.
  • •Supported ECD and DREAMS program technology initiatives, deploying tablets, mobile apps, and training materials for community health workers and program beneficiaries.
  • •Completed cybersecurity training programs and implemented security best practices, contributing to zero security breaches during deployment period.

Education

BSc Applied Computing - Forensics and Cyber Security
University • 2023

Focus Areas:

Artificial IntelligenceDatabase ManagementHuman Computer InteractionData AnalysisBusiness Process EngineeringWeb Development

Certifications

GitHub & Microsoft Career Essentials in Data Analysis

GitHub & Microsoft

Google IT Support

Google

CCNA

Cisco

GitHub Professional

GitHub

Azure Fundamentals

Microsoft